What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, maintain your session, and analyze how the site is used. We use both session cookies (deleted when you close your browser) and persistent cookies (stored for a set period).
Cookies We Use
Essential Cookies: Required for the site to function. These include session management, language preference storage, and AI chat state. They cannot be disabled. Analytics Cookies: We use anonymized analytics to understand how visitors use our site (pages visited, session duration, referral source). This data helps us improve content and user experience. Preference Cookies: These remember your language setting, preferred property type filters, and last-visited area pages to personalize your experience.
Third-Party Cookies
Our site may include third-party services that set their own cookies, including: OpenAI API (AI processing sessions); ElevenLabs (voice synthesis); and Supabase (backend infrastructure). These services are governed by their own cookie and privacy policies.
Managing Your Cookie Preferences
You can control cookies through your browser settings. Most browsers allow you to: view and delete cookies; block cookies from specific sites; block third-party cookies; and clear all cookies on browser close. Note that disabling essential cookies may prevent some features of our site from functioning correctly, particularly the AI concierge language memory.
Cookie Consent
By continuing to use our website, you consent to our use of cookies as described in this policy. For users in the EU/EEA, we obtain explicit consent before setting non-essential cookies in compliance with GDPR and the ePrivacy Directive.
Contact Us
If you have questions about our use of cookies, please contact us at privacy@luminephilippines.com. We aim to respond to all privacy inquiries within 5 business days.
Questions?
Contact us at privacy@luminephilippines.com